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Website feedback

Please read our privacy statement before submitting any online form.

The ACCC offers several methods of providing feedback, you can phone, email or use the online forms.

 If you wish to make an anonymous complaint please phone SCAMwatch (ACCC Infocentre) on 1300 795 995.

How to provide website feedback

We are always trying to improve the structure and content of our website. We are particularly keen to know:

  • what you are looking for on the site 
  • whether you found it
  • whether you had problems finding it and what they were
  • whether you had any technical difficulties
  • if you used a search facility—what you were looking for, the search terms you used and whether the system found what you wanted
  • how you think the site could be improved.

We look forward to hearing from you.

When sending us feedback about your web experience please include the address (url) of any pages you may be experiencing problems with and a description of what actions you took before you encountered the error. This will help us to investigate the problem more fully.

If you have problems accessing the online forms call SCAMwatch (ACCC Infocentre) on 1300 795 995.

If you have any suggestions or problems, please use the ACCC general inquiry form (opens in new window).

Other feedback

If you want to report a scam or contact the ACCC for a reason other than website feedback, please follow the appropriate link below:

Find out how to report scams and who to report them to.

Help spread the word about scams. Link to SCAMwatch from your website.

The SCAMwatch website is managed by the ACCC. You can also contact the ACCC for non-scam complaints and enquiries.

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