Switch over to digital television is ripe for scams
January 2010: SCAMwatch warns Australians switching to digital television to beware of door-to-door salespeople offering to sell you conversion equipment and falsely claiming to represent the government.
Between 2010 and 2013, analogue free-to-air TV signals are being replaced with digital signals. You will need a television that is capable of receiving digital signals to keep receiving free-to-air TV after the digital switchover takes place in your area. This means that you can either buy a digital set-top box for your existing television or upgrade to a television with an in-built digital tuner.
Scammers selling digital conversion equipment are targeting communities with the promise of a government reimbursement for any goods purchased. The government has advised that there are no reimbursements for digital television goods or services bought from any retailers (including door-to-door salespeople).
For further information about the switch to digital and/or to make a complaint about door-to-door sales of digital television products, contact the Digital Switchover Taskforce on 1800 20 10 13.
If you think that a door-to-door trader has misled you in some way, you should also contact the ACCC Infocentre on 1300 302 502.
Don’t let door-to-door salespeople claiming to be government employees and selling digital television products into your home!
The Minister for Broadband, Communications and the Digital Economy, Senator Stephen Conroy, issued a media release warning consumers about unauthorised door-to-door digital TV offers on 7 October 2009.