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SCAMwatch homeAbout SCAMwatchAbout SCAMwatch's Twitter account

About SCAMwatch's Twitter account

Follow SCAMwatch on Twitter

@SCAMwatch_gov is the SCAMwatch website’s Twitter account, run by the Australian Competition and Consumer Commission (ACCC).

To see and follow us on Twitter, visit http://twitter.com/scamwatch_gov

Read tweets about scams targeting Australian consumers and business, as well as how to recognise, avoid and report them.

Reporting scams

We welcome tweets, @replies and direct messages about scams, however please do not report scams via @SCAMwatch_gov -  we require further details when you report a scam.  To officially report a scam, use the SCAMwatch report scams page.

If you would like to speak with someone regarding a specific scams enquiry, please don’t contact us through Twitter but instead call SCAMwatch (ACCC Infocentre) on 1300 795 995.

Many scams originate overseas or take place over the internet, making them very difficult to track down and prosecute. If you lose money to a scam, it is unlikely that you will be able to recover your loss.

SCAMwatch helps you recognise and avoid scams.

@Replies and direct messages

We welcome feedback from our followers and will respond where possible. However, we’re not able to reply individually to all messages received via Twitter.

We will post tweets and monitor our Twitter page during office hours, Monday to Friday (except public holidays).

Following

We will generally not follow other users, however we may follow other government Twitter accounts and those we consider appropriate.

Blocking

If we believe someone is using offensive language, spamming the SCAMwatch Twitter account, or behaving in any way that we consider inappropriate, we will block them.

Blocking a user prevents them from following us, sending us an @reply or @mention, or putting our account on any of their lists.

Protect yourself online

We will never ask you for your personal or confidential details via Twitter.

Please do not post personal information on Twitter such as your personal contact or financial details. You should be very wary about posting any personal information in an public online forum – you never know what someone can use it for. If you receive a request for personal information, ignore it. 

If someone has tweeted your personal details, report a privacy violation to Twitter immediately. You can also block other users from following  you, sending you an @reply or @mention, or putting your account on any of their lists - see Twitter’s How to block users on Twitter page.

Find out how to participate safely on Twitter by reading their Safety: Privacy, Cyberbullying, and Cyberharassment page. If a Twitter account has a "Verified Account" logo in the top right-hand side of the Twitter page, it has been verified as authentic by Twitter.

Check out SCAMwatch for more information on how to protect yourself online.

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