Your report is important to the ACCC as this information assists us in monitoring scam trends and taking action where appropriate, including to educate the public on new or emerging scams.
If you contact the ACCC Infocentre by phone, you will receive information on the matter being reported, the ACCC’s role in relation to scam activity, and any options that may be available. In some cases, the Infocentre may suggest another organisation to contact.
If you make a report online, a record will be kept and you may be contacted by the ACCC if any further information is required. The ACCC is unable to reply to all reports made online via the SCAMwatch Report a Scam form due to the high volume received.
The ACCC does not give legal advice.
For urgent enquiries
If you have been threatened, assaulted or had your property stolen, contact your local police immediately.
If you think your bank account details have been compromised, alert your bank or financial institution immediately.
If you are:
In the process of sending money and are unsure if it is a scam
Have an urgent question or concern about someone you believe to be being scammed
Contact the SCAMwatch ACCC Infocentre on 1300 795 995* Operates from 8.30 am to 6.00 pm EST weekdays, except National public holidays. Due to high call volume, you may experience a wait time.
*The cost of a 13 or 1300 call from a fixed telephone service is determined by your telephone company and may cost more than a local call.Before calling from a mobile phone, check with your provider to find out the price under your plan as you may have to pay more than the cost of a local call.