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Report a scam

How to report a scam to SCAMwatch

You can report a scam to SCAMwatch (the Australian Competition and Consumer Commission) via The SCAMwatch Report a Scam online form (opens in new window)

Use this form:

  • To report a scam or suspected scam to the ACCC
  • To report if you have been the victim of a scam and to report if you have lost money to a scam

In some cases, other organisations may be able to help - visit our report a scam to another organisation page.

What we do after you report a scam

Your report is important to the ACCC as this information assists us in monitoring scam trends and taking action where appropriate, including to educate the public on new or emerging scams.

If you contact the ACCC Infocentre by phone, you will receive information on the matter being reported, the ACCC’s role in relation to scam activity, and any options that may be available. In some cases, the Infocentre may suggest another organisation to contact.

If you make a report online, a record will be kept and you may be contacted by the ACCC if any further information is required. The ACCC is unable to reply to all reports made online via the SCAMwatch Report a Scam form due to the high volume received.

The ACCC does not give legal advice.

For urgent enquiries

If you have been threatened, assaulted or had your property stolen, contact your local police immediately.

If you think your bank account details have been compromised, alert your bank or financial institution immediately.

If you are:

  • In the process of sending money and are unsure if it is a scam
  • Have an urgent question or concern about someone you believe to be being scammed

Contact the SCAMwatch ACCC Infocentre on 1300 795 995*
Operates from 8.30 am to 6.00 pm EST weekdays, except National public holidays. Due to high call volume, you may experience a wait time.

*The cost of a 13 or 1300 call from a fixed telephone service is determined by your telephone company and may cost more than a local call.Before calling from a mobile phone, check with your provider to find out the price under your plan as you may have to pay more than the cost of a local call.


Report a scam to another organisation
This page lists other organisations you can report scams to.