Protect yourself and your business by being aware of the common scams targeting small businesses.
Scams targeting small businesses come in various forms—from invoices for advertising or directory listings that were never requested to dubious office supplies that were never ordered.
Small business scams are becoming increasingly sophisticated and scammers will go to great lengths to convince you that the documents they send you or the offers they make are legitimate.
However, they can easily copy or modify letterheads, names and logos to make them look real, or set up a professional-looking but fake website. Scammers can even gain access to your supplier's email account and intercept emails without either of you realising.
Scammers recognise that small business operators are busy and have fewer resources than large businesses, so they aim to take advantage of that.
- Limit how many people have authority to buy or order something for your business.
Keep your filing and accounting systems well organised—this will make it easier for you to detect bogus accounts and invoices. Double check every request for payment.
If you notice a supplier’s usual bank account details have changed, call them to confirm.
Keep your office networks , computers, and mobile devices secure. Update your security software, change passwords and back up your data regularly. Store your backups offsite and offline. Stay Smart Online explains how to back-up your data.
- Don't let tactics like bullying, negotiations for a lower price, or charges for unordered or unused goods affect your decision.
- If you think a request is suspicious, independently check business details and do a search online.
Real life story
The ACCC and the Institute of Public Accountants hosted a small business scams and cybercrime forum in May 2015.
The aim of the forum was to help small business operators and stakeholders understand the scam and cybercrime risks small businesses face and how they can protect themselves. The event featured three expert speakers and a question-and-answer panel discussion.
If you become aware of a scam, or you've been scammed, let other people and your industry association know about it.
We encourage you to report scams to the ACCC via the report a scam page. This helps us to warn people about current scams, monitor trends and disrupt scams where possible. Please include details of the scam contact you received, for example, email or screenshot.
We also provide guidance on where to get help.
Protect yourself from scams. There are steps that everyone can take to keep safe from scams.
Small business scams fact sheet. A print-friendly version of some common scams targeting small businesses.
Grant related scams. Be careful of websites that offer grant related services for a fee.