We produce a range of publications, reports and guidelines designed to assist consumers, small businesses and industry in understanding and preventing harm from scams.

Publications and factsheets


  • Targeting scams: report on scam activity. This report produced annually explains key trends in scam activity and highlights the impact of scams on the community. It also highlights the cooperative work of the ACCC, other regulators and law enforcement agencies to disrupt scams and educate consumers.
  • Online dating industry report. In 2014 the ACCC reviewed 65 online dating websites for compliance with the ACCC’s Best Practice Guidelines for dating websites, and the Australian Consumer Law. This report details the findings.

Industry guidelines

  • Best practice guidelines for dating websites. Intended to help dating websites and their users respond to scams. The guidelines have been developed by a working group chaired by the ACCC and comprising of representatives from a number of dating websites.

More information

Scamwatch role