The scams awareness network is a group of government regulatory agencies and departments in Australia and New Zealand. Our members are responsible for consumer protection and policing in the areas of scams, cyber safety and fraud.

We work with partners to raise awareness about scams and disrupt them by:

  • sharing information about scams regularly
  • delivering an annual coordinated awareness campaign for consumers.

On this page

Network members

National agencies

  • Australian Signals Directorate (Australian Cyber Security Centre)
  • Attorney-General’s Department
  • Australian Bureau of Statistics
  • Australian Charities and Not-For-Profits Commission
  • Australian Communications and Media Authority
  • Australian Competition and Consumer Commission (Chair)
  • Australian Criminal Intelligence Commission
  • Australian Federal Police
  • Australian Institute of Criminology
  • Australian Securities and Investments Commission
  • Australian Small Business and Family Enterprise Ombudsman
  • Australian Taxation Office
  • Department of Infrastructure, Transport, Regional Development and Communications
  • Department of Home Affairs
  • Services Australia
  • Department of Social Services
  • Department of Veterans' Affairs
  • IP Australia
  • National Disability Insurance Agency
  • Office for Women (Department of Prime Minister & Cabinet)
  • Office of the Australian Information Commissioner
  • Office of the eSafety Commissioner

State and territory agencies

  • Access Canberra
  • Consumer Affairs Victoria
  • Consumer and Business Services South Australia
  • Consumer, Building and Occupational Services Tasmania
  • Consumer Protection WA, Department of Mines, Industry Regulation and Safety
  • Northern Territory Consumer Affairs
  • Northern Territory Police
  • NSW Fair Trading
  • NSW Police Force
  • Office of the NSW Small Business Commissioner
  • Office of the SA Small Business Commissioner
  • Queensland Office of Fair Trading
  • Queensland Police
  • Victorian Department of Premier and Cabinet
  • Victorian Small Business Commission
  • Victoria Police
  • WA Small Business Development Corporation

New Zealand agencies

  • New Zealand Commerce Commission
  • New Zealand Ministry of Business, Innovation and Employment

Network partners

We work with partners throughout Australia. Our partners include industry, consumer and small business groups and other government organisations.

These partners recognise the serious, widespread impact of scams. They help spread our messages to consumers, including during Scams Awareness Week. They play a vital role in making consumers more aware of scams.

Business partners include:

  • leading banks and financial institutions
  • technology companies
  • online and social media platforms
  • telecommunications providers
  • industry associations.

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