Scam statistics

Showing stats for 'Online shopping scams' for '2019'

Amount lost

$4 845 452

Number of reports

9 953

Reports with financial losses


Amount lost and number of reports

Delivery method

Age group

Gender - amount lost

Gender - number of reports


This data is based on reports provided to the ACCC by web form and over the phone.

The data is published on a monthly basis. Our quality assurance processes may mean the data changes from time to time.

Some upper level categories include scam reports classified under ‘Other’ or reports without a lower level classification due to insufficient detail provided. Consequently, upper level data is not an aggregation of lower level scam categories.