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Warning: We've had reports of scammers using ACCC phone numbers to contact members of the public. They do this to steal personal information. The ACCC does not make calls from our reception numbers. If you receive a call claiming to be from the ACCC asking for personal information, do not provide this information and hang up. This issue is being investigated.

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49 results, showing 1 to 10
Woman's hands texting

Scam alert: Scammers impersonating banks in text messages, phone calls and emails

…Scam alert: Scammers impersonating banks in text messages, phone calls and emails … You may get a call, message or email from a scammer claiming to be from the bank and asking … News Criminals are calling, emailing or messaging people and pretending to be from their bank so that they can steal your money.…
18 Oct 2024
Scam screenshot of text message. Text header reads 'HSBC ALERT' and text reads 'Your payment to (account number) was stopped for further checks. If this was NOT you please contact us on (phone number).'

Scam alert: HSBC bank impersonation

…You receive a text message, which may appear in the same thread as genuine text messages from HSBC The text message claims there was an attempt to gain access to your account or fraudulent activity It includes a phone number to call - this is … Scam screenshot of text message. Text header reads 'HSBC ALERT' and text reads 'Your payment to (account number) was stopped for further checks. If this was NOT you please contact us on (phone number).' … News The National-Anti Scam Centre is warning HSBC customers to watch out for scam texts that appear to be from their bank.…
2 Feb 2024
Stylised parcel on red background with text 'Scam alert: Increase in parcel delivery scams'

Expecting a delivery during the holiday sales? Stop and think, don’t click the link

…. “We are seeing reports from consumers that they have received text messages claiming their address … News Australians are being warned to be alert this holiday season to scammers sending text messages … to be alert this holiday season to scammers sending text messages and emails impersonating Australia Post…
21 Dec 2023

Warning about 'emergency' text messages

…Warning about 'emergency' text messages … News Scamwatch is warning members of the public about a spate of text messages asking for emergency assistance. Scamwatch is warning members of the public about a spate of text messages asking for emergency assistance. These messages are coming from phone numbers not in your mobile contacts. For example, the text…
11 Feb 2019

Government impersonation scams on the rise

…News There has been an increase in scams reported during tax time such as text messages claiming … greater. There has been an increase in scams reported during tax time such as text messages claiming … , iTunes vouches or bank transfers.” In a phishing scam, victims will receive an email or text message…
21 Jul 2020
Scamwatch COVID-19 thumbnail

Warning on COVID-19 scams

… multiple reports of phishing scams sent via email or text message that claim to be providing official … . “Understandably, people want information on the pandemic, but they should be wary of emails or text messages … fears around coronavirus and selling products claiming to prevent or cure the virus. Australians should…
20 Mar 2020

Won a new car in promotion you didn't enter?

… misused identity, SCAMwatch has heard reports that consumers around Australia are receiving emails or text messages claiming to be from a well known car manufacturer telling them they have won money or a new car. If you receive an email or text message telling you that you have won money or a prize in … suspicious or unsolicited emails or text messages (spam) even to unsubscribe – delete them. … Explore SCAMwatch to find out more about how to protect yourself against scams including lottery and sweepstake scams, unexpected 'prize' scams  and mobile phone scams . For information about spam (unwanted text messages and emails) visit the website of the Australian Communications and Media Authority…
28 Jan 2011

Looking for 2010 FIFA World Cup tickets?

… also warned consumers to be wary of emails or text messages claiming recipients have won tickets in … Ticket scams emerge around popular music and sporting events; and the World Cup tournament in South Africa is no different. These include fraudulent travel packages, individuals trying to sell tickets they don’t possess and bogus websites or emails claiming to sell tickets. Scammers will go to great lengths…
2 Jun 2010
Phone scams

Scam alert: ACCC phone numbers spoofed by scammers

… are 2 reported cases: Scammers claimed to be representatives of the ACCC and requested sensitive information over … The scammers call you claiming to be from the ACCC and ask you for personal information like passwords or bank details. They will make it sound urgent and ask you act immediately. …  - Don’t give money or personal information to anyone if you’re unsure. Scammers will create a sense of urgency. Don’t rush to act. Say ‘no’, hang up, delete. Do not click on any links or download attachments from messages unless you are sure it is from someone you can trust.…
23 Jun 2025

Beware of “voucher prize” scam text messages

…Beware of “voucher prize” scam text messages … News SCAMwatch is warning consumers not to respond to text messages which claim you have won a voucher SCAMwatch is warning consumers not to respond to text messages which claim you have won a voucher, when in fact you are entering into an expensive mobile premium SMS service. … You may receive a text message from an unknown number congratulating you on winning a voucher from a competition you supposedly entered into. This scam uses (without authority) brand names and logos of well-known companies and products in order to make the prize look legitimate. The voucher is for a high…
30 Jun 2012

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