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Warning: We've had reports of scammers using ACCC phone numbers to contact members of the public. They do this to steal personal information. The ACCC does not make calls from our reception numbers. If you receive a call claiming to be from the ACCC asking for personal information, do not provide this information and hang up. This issue is being investigated.

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20 results, showing 1 to 10
Stylised parcel on red background with text 'Scam alert: Increase in parcel delivery scams'

Expecting a delivery during the holiday sales? Stop and think, don’t click the link

…. “We are seeing reports from consumers that they have received text messages claiming their address … News Australians are being warned to be alert this holiday season to scammers sending text messages … to be alert this holiday season to scammers sending text messages and emails impersonating Australia Post…
21 Dec 2023

Government impersonation scams on the rise

…News There has been an increase in scams reported during tax time such as text messages claiming … greater. There has been an increase in scams reported during tax time such as text messages claiming … , iTunes vouches or bank transfers.” In a phishing scam, victims will receive an email or text message…
21 Jul 2020
Scamwatch COVID-19 thumbnail

Warning on COVID-19 scams

… multiple reports of phishing scams sent via email or text message that claim to be providing official … . “Understandably, people want information on the pandemic, but they should be wary of emails or text messages … fears around coronavirus and selling products claiming to prevent or cure the virus. Australians should…
20 Mar 2020
Scams Awareness Week 2023, Who's really there? 27 November to 1 December Hashtag ScamsWeek2023

Scams Awareness Week 2023 empowers consumers to ask 'Who's really there?'

… in the year to date. Reports to Scamwatch showed scammers mostly contacted their victims via text message … ,” Ms Lowe said. “Likewise, never click a link in a text message or open an attachment in an email if you were not expecting the text or email. We know these are tactics used by scammers to steal personal … the phone. Never click on links in text messages or open attachments in emails if you were not expecting the text or email. Avoid any arrangement that asks for up-front payment via bank transfer, PayID…
30 Nov 2023
A couple look in concern at their laptop

Scam alert - new scam targets customers of loyalty points programs

… by the National Anti-Scam Centre. The National Anti-Scam Centre is warning consumers about a new text message scam … Consumers receive a text message or email stating their loyalty points are expiring. The text or email includes a link to a fake website, which prompts customers to login. Customers may also be prompted to provide credit card details to use loyalty points. Scammers steal customers’ points. Scammers … Don’t ever click on a link included in a text message. Access the app or website independently…
25 Jul 2023

Bank impersonation scams robbing Australians of their life savings

… lost $38,000 after receiving a scam text message about a suspicious transaction. The scam text appeared in the same conversation thread as legitimate messages from his bank. He called the number in the text … News Consumers are being warned to be wary of phone calls and texts that appear to be from … – ask yourself if the message or call could be fake?…
30 Mar 2023
Investment scams thumbnail

Australians are losing more money to investment scams

… financial companies or banks and claim to offer government/Treasury bonds or fixed term deposits. Scamwatch data also shows scam contact methods are changing with text message up 54 per cent between 1 January … text message or phone call from someone offering you an opportunity to invest, it is likely a scam…
6 Jun 2022
Image of woman on phone and laptop

Consumers and businesses warned of potential scams following CrowdStrike outage

… of unsolicited calls, emails or messages requesting they download a software patch or provide remote access … is warning consumers and small businesses to be wary of unsolicited calls, emails or messages requesting … bank accounts. Consumers should also be alert to unsolicited requests from individuals claiming…
20 Jul 2024
Woman's hands texting

ACCC warning of suspicious messages as “Hi Mum” scams spike

… is urging the public to be wary of phone messages from a family member or friend claiming they need help … of messages from unknown numbers claiming to be from their children, parents, relatives or friends,” ACCC … ACCC warning of suspicious messages as “Hi Mum” scams spike…
23 Aug 2022
Image of hand holding phone amidst cyber graphical treatment

National Anti-Scam Centre warns of spike in scams threatening Chinese students

…You receive a call, message, or email out of the blue from someone claiming to be from a phone company, bank, government department, or trusted company. The caller claims that someone is using your identity or alleges you have carried out or are involved in a serious criminal matter. You are told you … documentation. Many of the victims were monitored 24 hours a day using messaging platforms and device video…
21 Sep 2023

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