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Warning: We've had reports of scammers using ACCC phone numbers to contact members of the public. They do this to steal personal information. The ACCC does not make calls from our reception numbers. If you receive a call claiming to be from the ACCC asking for personal information, do not provide this information and hang up. This issue is being investigated.

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4 results, showing 1 to 4
a lady on a phone call looking concerned

Missed delivery, call or voicemail (Flubot) scams

…News Since August 2021, many Australians have been getting scam text messages about tracking … of these messages, do not click or tap on the link. Since August 2021, many Australians have been getting scam text … . These scams have also already been a problem overseas in 2021. The text messages ask you to tap on a link…
6 Oct 2021
Scams awareness week. Stop scams. Speak up.

Scams Awareness Week 2021

…Laura received a text message about having a missed call and clicked through a series of links to try and access the message. Nothing immediately apparent occurred but she later began receiving replies from unknown numbers via her 101 Telstra message service. Some of the voice messages said … checked her Telstra account and saw that there were over 5000 text messages from her number at one specific time. Laura immediately called Telstra technical staff and they advised her that she’d downloaded the flubot malware from clicking the links in the original message. They helped Laura reset her phone which … Joanna received a call from a scammer claiming to be police who told her she had sent a parcel to China that had been intercepted and illegal bank cards had been found in the parcel. The scammer told Joanna she had committed financial fraud and needed to send personal information, including…
8 Nov 2021

Scammers using videos of Malaysian Airlines Flight MH370 to spread malware

… infected with malware. Scammers have been sending emails and social media messages at random with links … You receive an email or social media message out of the blue that claims to contain links to video on the disappearance of Malaysian Airlines Flight MH370. The email or social media message may include text such as: ‘Malaysia Plane (MH-370) Has Been Found Near Bermuda Triangle. BBC News: Recent … If you receive an email or social media message out of the blue from a stranger claiming to have information or news on Malaysian Airlines Flight MH370, do not click on any links or open attachments – just press ‘delete’. If you want to access footage or information about major or breaking news, use…
20 Mar 2014

Don’t book a scammer’s holiday

…You are searching for a holiday online and come across an amazing package that you decide to sign up for. Shortly afterwards, you receive a notification out of the blue by phone, text, email or post claiming that you have won a prize comprised of travel vouchers, often worth $2000 or $3000. Alternatively … In April the ACCC issued a SCAMwatch alert on a travel scam where scammers posing as Qantas staff claiming that they’ve won a credit towards their next holiday: Automated scam calls claiming to be from Qantas with bogus holiday win . Stay one step ahead of scammers – follow @SCAMwatch_gov on Twitter or…
17 Oct 2014
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