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Warning: We've had reports of scammers using ACCC phone numbers to contact members of the public. They do this to steal personal information. The ACCC does not make calls from our reception numbers. If you receive a call claiming to be from the ACCC asking for personal information, do not provide this information and hang up. This issue is being investigated.

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7 results, showing 1 to 7
a lady on a phone call looking concerned

Missed delivery, call or voicemail (Flubot) scams

…News Since August 2021, many Australians have been getting scam text messages about tracking … of these messages, do not click or tap on the link. Since August 2021, many Australians have been getting scam text … . These scams have also already been a problem overseas in 2021. The text messages ask you to tap on a link…
6 Oct 2021

Consumers with a disability – be on guard against scammers trying to take advantage of you

…Scammers often send emails, text messages or letters to people claiming that they have won cash or a prize in a fake overseas lottery or a competition – one that they never entered in the first place. If you respond to a notification that you’ve won a lottery or competition that you never entered, you … consumers with a disability include fraudsters claiming: to represent a government authority  or well-known … . Scammers employ a range of delivery methods to contact you such as a phone call, text message, email…
18 Aug 2014
Scams awareness week. Stop scams. Speak up.

Scams Awareness Week 2021

…Laura received a text message about having a missed call and clicked through a series of links to try and access the message. Nothing immediately apparent occurred but she later began receiving replies from unknown numbers via her 101 Telstra message service. Some of the voice messages said … checked her Telstra account and saw that there were over 5000 text messages from her number at one specific time. Laura immediately called Telstra technical staff and they advised her that she’d downloaded the flubot malware from clicking the links in the original message. They helped Laura reset her phone which … Joanna received a call from a scammer claiming to be police who told her she had sent a parcel to China that had been intercepted and illegal bank cards had been found in the parcel. The scammer told Joanna she had committed financial fraud and needed to send personal information, including…
8 Nov 2021
Image showing two phones and a loveheart, with the text 'You meet a scammer on a dating app'.

Scam alert: Online dating and investment scams

…The scammer contacts you through a dating app, website or social media. After a few messages, the scammer asks you to start messaging on Google Hangouts, WeChat, Line or WhatsApp. They call or text you a lot, saying they love you or feel very close to you. This is sometimes called ‘love bombing … about online dating and investment scams. Text includes description of how the scam works, copied under … Someone you don't know contacts you through a dating app, website or social media. They show interest in developing a relationship with you, and follow this up with frequent messages expressing strong feelings for you. When you've built trust with them, they tell you about an investment scheme or platform…
12 Feb 2024
Line of love hearts with a broken love heart in the middle

Have a heart-to-heart with loved ones to help stop scams this Valentine's Day

… relationship with a man who claimed to be an overseas doctor needing money for medical equipment.” “Distressing … Scammers will claim to be financially stable but ask for money. … If they met through a mobile app, they may suggest moving the relationship away to a more private channel such as phone, email, or instant messaging such as WhatsApp. By moving onto other platforms, logs of their interactions are not available to law enforcement and the platform won’t be able to delete their profile.…
13 Feb 2023
Woman with credit card looks at computer screen sadly

ACCC calls for united front as scammers steal over $3bn from Australians

… organisations to scam texts that appear in the same conversation thread as genuine messages. This means now more … to phishing scams in the past year, such as “Hi Mum” and Toll/Linkt text scams, which skyrocketed by 469 per … scammers reaching consumers by disrupting phone calls, SMS, email, social media messaging or other ways…
17 Apr 2023

Scammers using videos of Malaysian Airlines Flight MH370 to spread malware

… infected with malware. Scammers have been sending emails and social media messages at random with links … You receive an email or social media message out of the blue that claims to contain links to video on the disappearance of Malaysian Airlines Flight MH370. The email or social media message may include text such as: ‘Malaysia Plane (MH-370) Has Been Found Near Bermuda Triangle. BBC News: Recent … If you receive an email or social media message out of the blue from a stranger claiming to have information or news on Malaysian Airlines Flight MH370, do not click on any links or open attachments – just press ‘delete’. If you want to access footage or information about major or breaking news, use…
20 Mar 2014
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