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Warning: We've had reports of scammers using ACCC phone numbers to contact members of the public. They do this to steal personal information. The ACCC does not make calls from our reception numbers. If you receive a call claiming to be from the ACCC asking for personal information, do not provide this information and hang up. This issue is being investigated.

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9 results, showing 1 to 9
a lady on a phone call looking concerned

Missed delivery, call or voicemail (Flubot) scams

…News Since August 2021, many Australians have been getting scam text messages about tracking … of these messages, do not click or tap on the link. Since August 2021, many Australians have been getting scam text … . These scams have also already been a problem overseas in 2021. The text messages ask you to tap on a link…
6 Oct 2021
Image of woman on phone and laptop

Consumers and businesses warned of potential scams following CrowdStrike outage

… of unsolicited calls, emails or messages requesting they download a software patch or provide remote access … is warning consumers and small businesses to be wary of unsolicited calls, emails or messages requesting … bank accounts. Consumers should also be alert to unsolicited requests from individuals claiming…
20 Jul 2024
Scams awareness week. Stop scams. Speak up.

Scams Awareness Week 2021

…Laura received a text message about having a missed call and clicked through a series of links to try and access the message. Nothing immediately apparent occurred but she later began receiving replies from unknown numbers via her 101 Telstra message service. Some of the voice messages said … checked her Telstra account and saw that there were over 5000 text messages from her number at one specific time. Laura immediately called Telstra technical staff and they advised her that she’d downloaded the flubot malware from clicking the links in the original message. They helped Laura reset her phone which … Joanna received a call from a scammer claiming to be police who told her she had sent a parcel to China that had been intercepted and illegal bank cards had been found in the parcel. The scammer told Joanna she had committed financial fraud and needed to send personal information, including…
8 Nov 2021

How criminals steal your identity information to steal your money

… personal or banking information are: phishing emails and text messages which impersonate banks or utility…
23 Jul 2019

Beware of phone scams – 2011 Targeting Scams report

…Text messages are also commonly used by scammers to send competition or prize scams. Scammers often try to snare many people with one SMS sent en masse - this is known as spamming. Scammers may request personal details or payments in scam SMS messages. If you respond, you could also be charged at premium … Be cautious if you are contacted by someone claiming to be from government or a well known company and they request personal details or up-front payments. If you are in doubt about the authenticity of a call, don’t commit to anything. Instead hang up and call the company or government department directly…
22 Mar 2012

Scammers using videos of Malaysian Airlines Flight MH370 to spread malware

… infected with malware. Scammers have been sending emails and social media messages at random with links … You receive an email or social media message out of the blue that claims to contain links to video on the disappearance of Malaysian Airlines Flight MH370. The email or social media message may include text such as: ‘Malaysia Plane (MH-370) Has Been Found Near Bermuda Triangle. BBC News: Recent … If you receive an email or social media message out of the blue from a stranger claiming to have information or news on Malaysian Airlines Flight MH370, do not click on any links or open attachments – just press ‘delete’. If you want to access footage or information about major or breaking news, use…
20 Mar 2014

New twist on computer error message/virus scams: joint warning

… Australians to continue to be wary of scam calls claiming that your computer is infected with a virus or is sending out error messages. SCAMwatch, Microsoft and the Australian Communications and Media Authority (ACMA) are warning Australians to continue to be wary of scam calls claiming that your computer is … You receive a scam call out of the blue claiming there is a problem with your computer. The caller claims to be from a large computer company/brand, bank, financial institution, or legitimate technical … a follow up call falsely claiming to be from an overseas government or law enforcement body pretending they…
23 Mar 2011

Computer remote access scammers now masquerading as Telstra - new twist

…News SCAMwatch has received reports of a new twist on the computer remote access scam with callers now claiming to be from (or affiliated with) Telstra or BigPond. SCAMwatch has received reports of a new twist on the computer remote access scam with callers now claiming to be from (or affiliated with … them error messages or that it has a virus. They may mention false problems with your internet…
2 Aug 2011

Computer cold call virus scam – scammers outsmarted!

…You receive a call out of the blue from someone claiming to be from (or have a relationship with) Windows or Microsoft and that they have detected a virus on your computer. To confirm the diagnosis, the … messages are listed and this reinforces their claims, even though errors are common and usually harmless…
3 Oct 2012
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