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Warning: We've had reports of scammers using ACCC phone numbers to contact members of the public. They do this to steal personal information. The ACCC does not make calls from our reception numbers. If you receive a call claiming to be from the ACCC asking for personal information, do not provide this information and hang up. This issue is being investigated.

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28 results, showing 1 to 10
Scam screenshot of text message. Text header reads 'HSBC ALERT' and text reads 'Your payment to (account number) was stopped for further checks. If this was NOT you please contact us on (phone number).'

Scam alert: HSBC bank impersonation

…You receive a text message, which may appear in the same thread as genuine text messages from HSBC The text message claims there was an attempt to gain access to your account or fraudulent activity It includes a phone number to call - this is … Scam screenshot of text message. Text header reads 'HSBC ALERT' and text reads 'Your payment to (account number) was stopped for further checks. If this was NOT you please contact us on (phone number).' … News The National-Anti Scam Centre is warning HSBC customers to watch out for scam texts that appear to be from their bank.…
2 Feb 2024
Stylised parcel on red background with text 'Scam alert: Increase in parcel delivery scams'

Expecting a delivery during the holiday sales? Stop and think, don’t click the link

…. “We are seeing reports from consumers that they have received text messages claiming their address … News Australians are being warned to be alert this holiday season to scammers sending text messages … to be alert this holiday season to scammers sending text messages and emails impersonating Australia Post…
21 Dec 2023
Scamwatch COVID-19 thumbnail

Warning on COVID-19 scams

… multiple reports of phishing scams sent via email or text message that claim to be providing official … . “Understandably, people want information on the pandemic, but they should be wary of emails or text messages … fears around coronavirus and selling products claiming to prevent or cure the virus. Australians should…
20 Mar 2020
Phone scams

Scam alert: ACCC phone numbers spoofed by scammers

… are 2 reported cases: Scammers claimed to be representatives of the ACCC and requested sensitive information over … The scammers call you claiming to be from the ACCC and ask you for personal information like passwords or bank details. They will make it sound urgent and ask you act immediately. …  - Don’t give money or personal information to anyone if you’re unsure. Scammers will create a sense of urgency. Don’t rush to act. Say ‘no’, hang up, delete. Do not click on any links or download attachments from messages unless you are sure it is from someone you can trust.…
23 Jun 2025
A couple look in concern at their laptop

Scam alert - new scam targets customers of loyalty points programs

… by the National Anti-Scam Centre. The National Anti-Scam Centre is warning consumers about a new text message scam … Consumers receive a text message or email stating their loyalty points are expiring. The text or email includes a link to a fake website, which prompts customers to login. Customers may also be prompted to provide credit card details to use loyalty points. Scammers steal customers’ points. Scammers … Don’t ever click on a link included in a text message. Access the app or website independently…
25 Jul 2023

Bank impersonation scams robbing Australians of their life savings

… lost $38,000 after receiving a scam text message about a suspicious transaction. The scam text appeared in the same conversation thread as legitimate messages from his bank. He called the number in the text … News Consumers are being warned to be wary of phone calls and texts that appear to be from … – ask yourself if the message or call could be fake?…
30 Mar 2023
Screenshot of social media event promoting a scam. Heading reads 'We are looking for staff to assemble candy boxes from home.The details read 'no experience needed', 'free training' and an hourly rate. There is a link to a scam URL.

Scam alert: Jobs and 'side hustle' scams

…You see an ad on social media, or get a message through WhatsApp, offering jobs to ‘boost’ product ratings or reviews on a website. They claim to be well-known department stores, online stores, hotels, travel companies, app developers, streaming services or marketing agencies. The job offers good pay rates … URL. Close Jobs and 'side hustle' scams - Screenshot 2 × Screenshot of scam job ad on Facebook. Text … scam ad. Text reads: 'Hello. Are you looking for a part-time job now? We provide sales growth services…
22 Jan 2024
a lady on a phone call looking concerned

Missed delivery, call or voicemail (Flubot) scams

…News Since August 2021, many Australians have been getting scam text messages about tracking … of these messages, do not click or tap on the link. Since August 2021, many Australians have been getting scam text … . These scams have also already been a problem overseas in 2021. The text messages ask you to tap on a link…
6 Oct 2021
Image of woman on phone and laptop

Consumers and businesses warned of potential scams following CrowdStrike outage

… of unsolicited calls, emails or messages requesting they download a software patch or provide remote access … is warning consumers and small businesses to be wary of unsolicited calls, emails or messages requesting … bank accounts. Consumers should also be alert to unsolicited requests from individuals claiming…
20 Jul 2024
Scams awareness week. Stop scams. Speak up.

Scams Awareness Week 2021

…Laura received a text message about having a missed call and clicked through a series of links to try and access the message. Nothing immediately apparent occurred but she later began receiving replies from unknown numbers via her 101 Telstra message service. Some of the voice messages said … checked her Telstra account and saw that there were over 5000 text messages from her number at one specific time. Laura immediately called Telstra technical staff and they advised her that she’d downloaded the flubot malware from clicking the links in the original message. They helped Laura reset her phone which … Joanna received a call from a scammer claiming to be police who told her she had sent a parcel to China that had been intercepted and illegal bank cards had been found in the parcel. The scammer told Joanna she had committed financial fraud and needed to send personal information, including…
8 Nov 2021

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