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Warning: We've had reports of scammers using ACCC phone numbers to contact members of the public. They do this to steal personal information. The ACCC does not make calls from our reception numbers. If you receive a call claiming to be from the ACCC asking for personal information, do not provide this information and hang up. This issue is being investigated.

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7 results, showing 1 to 7

Government impersonation scams on the rise

…News There has been an increase in scams reported during tax time such as text messages claiming … greater. There has been an increase in scams reported during tax time such as text messages claiming … , iTunes vouches or bank transfers.” In a phishing scam, victims will receive an email or text message…
21 Jul 2020
a lady on a phone call looking concerned

Missed delivery, call or voicemail (Flubot) scams

…News Since August 2021, many Australians have been getting scam text messages about tracking … of these messages, do not click or tap on the link. Since August 2021, many Australians have been getting scam text … . These scams have also already been a problem overseas in 2021. The text messages ask you to tap on a link…
6 Oct 2021
Scams awareness week. Stop scams. Speak up.

Scams Awareness Week 2021

…Laura received a text message about having a missed call and clicked through a series of links to try and access the message. Nothing immediately apparent occurred but she later began receiving replies from unknown numbers via her 101 Telstra message service. Some of the voice messages said … checked her Telstra account and saw that there were over 5000 text messages from her number at one specific time. Laura immediately called Telstra technical staff and they advised her that she’d downloaded the flubot malware from clicking the links in the original message. They helped Laura reset her phone which … Joanna received a call from a scammer claiming to be police who told her she had sent a parcel to China that had been intercepted and illegal bank cards had been found in the parcel. The scammer told Joanna she had committed financial fraud and needed to send personal information, including…
8 Nov 2021

Beware of phone scams – 2011 Targeting Scams report

…Text messages are also commonly used by scammers to send competition or prize scams. Scammers often try to snare many people with one SMS sent en masse - this is known as spamming. Scammers may request personal details or payments in scam SMS messages. If you respond, you could also be charged at premium … Be cautious if you are contacted by someone claiming to be from government or a well known company and they request personal details or up-front payments. If you are in doubt about the authenticity of a call, don’t commit to anything. Instead hang up and call the company or government department directly…
22 Mar 2012

Scammers using videos of Malaysian Airlines Flight MH370 to spread malware

… infected with malware. Scammers have been sending emails and social media messages at random with links … You receive an email or social media message out of the blue that claims to contain links to video on the disappearance of Malaysian Airlines Flight MH370. The email or social media message may include text such as: ‘Malaysia Plane (MH-370) Has Been Found Near Bermuda Triangle. BBC News: Recent … If you receive an email or social media message out of the blue from a stranger claiming to have information or news on Malaysian Airlines Flight MH370, do not click on any links or open attachments – just press ‘delete’. If you want to access footage or information about major or breaking news, use…
20 Mar 2014

Don’t let scammers ‘tax' you this tax time

… claiming that you have overpaid your tax and are entitled to a refund, but that you have to pay a tax or … sent this way. The ATO advises that from time to time it will send taxpayers emails, SMS messages or … If you receive a call or email out of the blue from someone claiming to represent the ATO and that you are entitled to, or owe money – just hang up or press delete. You can check whether they’re the real deal by calling the ATO on its official contact number: 13 28 61.…
10 Aug 2015

Steer clear of tax scams

… the blue from someone claiming to represent the ATO and that you are entitled to, or owe money – just … commit other crimes.” The ATO advises that from time to time it will send taxpayers emails, SMS messages … If you receive an email or phone call out of the blue from ‘the ATO’ claiming that you are entitled to a refund, that you owe money or asking you to confirm, update or disclose confidential details like your tax file number, press ‘delete’ or just hang up. Verify the caller or sender by contacting…
29 Jul 2016
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