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Criminals who contact you unexpectedly offering to help 'fix problems' with your account, phone or computer are causing increasing financial loss through remote access scams.
Scammers pretending to be real businesses are sending fake invoices to customers, with scam bank account details. These may seem to come from a business you expect an invoice from - but scammers have stolen their identity to steal your money.
The National-Anti Scam Centre is warning HSBC customers to watch out for scam texts that appear to be from their bank.

Scams Awareness Week 2022 takes place 7-11 November. This Scams Awareness Week we’re encouraging you to learn ways to identify scams and take the time to check whether an offer or contact is genuine before you act on it.

Scams Awareness Week 2021 takes place 8-12 November. This Scams Awareness Week we’re encouraging everyone to start a conversation about scams.
Australians reported a record $211 million in losses to scams so far this year, an 89 per cent increase compared to the same period last year, according to new data from Scamwatch.

So far this year scammers have stolen more than $7.2 million from Australians by gaining access to home computers, an increase of 184 per cent compared to the same period last year.

Payment redirection scams were the most financially damaging scams for Australian businesses in 2020 according to the ACCC’s latest Targeting Scams report.
Australian businesses reported over $14 million in losses to Scamwatch due to payment redirection scams last year, and average losses so far in 2021 are more than five times higher compared to average losses in the same period last year.

The ACCC has launched a podcast series for this year’s National Scams Awareness Week to provide Australians with tips on how to protect their personal and financial details from scammers.