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Criminals who contact you unexpectedly offering to help 'fix problems' with your account, phone or computer are causing increasing financial loss through remote access scams.

Scams Awareness Week 2022 takes place 7-11 November. This Scams Awareness Week we’re encouraging you to learn ways to identify scams and take the time to check whether an offer or contact is genuine before you act on it.

Scams Awareness Week 2021 takes place 8-12 November. This Scams Awareness Week we’re encouraging everyone to start a conversation about scams.

So far this year scammers have stolen more than $7.2 million from Australians by gaining access to home computers, an increase of 184 per cent compared to the same period last year.

Payment redirection scams were the most financially damaging scams for Australian businesses in 2020 according to the ACCC’s latest Targeting Scams report.

Australians have already lost over $288,000 to vehicle scams in the first quarter of this year, more than all losses reported to Scamwatch in 2019, and scammers have now begun impersonating defence personnel to con their victims.

Losses to online shopping scams have increased 42 per cent this year, and Scamwatch is warning Australians to be careful when buying gifts this holiday season.

Australians have lost over $300,000 to rental and accommodation scams this year, an increase of 76 per cent compared to the same time last year.

The ACCC has launched a podcast series for this year’s National Scams Awareness Week to provide Australians with tips on how to protect their personal and financial details from scammers.

Data from the ACCC’s annual Targeting Scams report, released this week, indicates scammers don’t discriminate and are targeting a range of different communities in Australia.