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![Thumb-Older-man-sitting-on-couch-holding-phone-and-using-laptop](/sites/www.scamwatch.gov.au/files/styles/scamwatch_news/public/2024-05/Thumb-Older-man-sitting-on-couch-holding-phone-and-using-laptop.jpg?itok=z24J5PYy)
Criminals who contact you unexpectedly offering to help 'fix problems' with your account, phone or computer are causing increasing financial loss through remote access scams.
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Business email compromise scams caused the highest losses across all scam types in 2019 costing businesses $132 million, according to the ACCC’s Targeting Scams report.
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During this year's Stay Smart Online Week, small businesses are being asked to think about what they share or store online – and what it would mean if it was lost or stolen.