News & alerts

Australians have already lost more money to online shopping scams in 2019 than in the entire previous year, and Scamwatch is warning people to be cautious of online shopping scams in the lead up to the holiday season.

Australians are set to lose a record amount to scams in 2019, with projections from losses reported to Scamwatch and other government agencies so far expected to exceed $532 million by the end of the year, surpassing half a billion dollars for the first time.

Scams reported to the ACCC involving identity theft or the loss of personal/banking information have cost Australians at least $16 million this year, and this figure is likely to be just the tip of the iceberg.

Australians are losing more money to NBN scams, with reported losses in 2019 already higher than the total of last year’s losses.

Gift cards are increasingly the payment method of choice for scammers. Scamwatch reports show more than $5 million was lost in 2018, a 38 per cent increase compared with 2017.