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21 May 2010 … and inappropriate questions. Government agencies and banks do not contact you unexpectedly by phone, email or social networking sites to update their records. Typically, they will phone as a follow-up to a letter or a previous phone call. SCAMwatch reminds consumers to be wary of all out-of-the blue phone … Never send your personal, credit card or banking details in an email or over the phone—scammers will use your details to commit identity fraud or steal your money. If you are unsure whether you have … . Don’t rely on contact details provided to you in an email or through the phone. Instead, obtain contact…