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09 Jul 2010 … contact you via phone or email to ask you to pay tax or upfront amounts in order to claim a refund. If you … details over the phone or by email as you never know what the scammer can use it for. … If you receive a phone call, SMS or email out of the blue from someone claiming you are entitled to a refund, hang up or delete the message immediately. Activate your alarm bells if you are contacted by someone claiming to be from the government or a financial institution. Verify who they are by…