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13 Mar 2015 … a phone call or email from someone asking for your personal or banking details in order get services over … If you have any doubts about the identity of any caller who claims to represent a business, organisation or government department, contact the body directly. Don’t rely on numbers, email addresses or websites provided by the caller – find them through an independent source such as a phone book or online … Never give your personal, credit card or online account details over the phone unless you made the call and the phone number came from a trusted source.…