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Warning: We've had reports of scammers using ACCC phone numbers to contact members of the public. They do this to steal personal information. The ACCC does not make calls from our reception numbers. If you receive a call claiming to be from the ACCC asking for personal information, do not provide this information and hang up. This issue is being investigated.

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Remote access scams

Types of scams

01 May 2025 …How this scam works … The scammer will phone you and pretend to be a staff member from a large telecommunications or computer company, such as Telstra, the NBN or Microsoft. Alternatively they may claim to be from … that it has a virus. They may mention problems with your internet connection or your phone line and say…