Warning: We've had reports of scammers using ACCC phone numbers to contact members of the public. They do this to steal personal information. The ACCC does not make calls from our reception numbers. If you receive a call claiming to be from the ACCC asking for personal information, do not provide this information and hang up. This issue is being investigated.
Scammers threaten you so you will pay them money. Speak up and report before handing over money to someone who threatens you.
Scammers pretend to be from an organisation and claim you need to pay money. They may threaten you with arrest, deportation, or even physical harm, if you don’t agree to pay them immediately.
They can also blackmail you by threatening to share naked pictures or videos you have sent them unless you send them money.
Don’t be pressured by a threat. Stop and check whether it’s true.
Warning signs it might be a scam
You receive a call, message or email unexpectedly from someone claiming to be from a government department, debt collection agency or trusted company.
They will claim that you owe money and threaten you with legal action or arrest.
The caller will tell you that to fix the matter you will need to pay a fee or fine.
The caller may ask for your personal information, such as your passport details, date of birth or bank information.
The caller may claim the police will come to your door and arrest you if you do not pay the fee or fine straight away.
You are asked to transfer money to an account to ‘keep it safe’ or for ‘further investigation’.
Steps you can take to protect yourself
Don’t be pressured by a threatening caller asking for money. Hang up and don’t respond.
Don’t pay anyone by unusual methods such as by gift or store cards, iTunes vouchers, wire transfers or Bitcoins.
Don’t use any contact details provided by the caller. Verify their identity by calling the relevant organisation directly. Find them through an independent source such as a phone book, past bill or online search.
Do not respond to texts or emails. If you do, the scammers will escalate their intimidation and attempts to get your money.
More safeguards
Never send money or give credit card details, online account details or identity information like your driver licence or passport to anyone you don’t know or trust. Never share them by email or over the phone.
If you are concerned for your safety, contact the police.
If the scam is sent by email, don’t open any attachments, click on links, or download files. They can infect your computer with malware.
A scammer blackmails you by threatening to share an intimate image of you to get your money. This is a serious crime, and you should report it to the police immediately.
Scammers target people through dating sites, social media, and gaming apps. They message you out of the blue claiming they have your private images. Or they pretend to be looking for love, then deceive you into sending them nude images or videos of yourself or record you during a live video chat with them.
Once the scammer has an intimate image or video of you, they threaten to share it with your family, friends, or people you know unless you give them money.
The scammer will tell you they will delete the image or video if you pay but will keep asking you to pay more money.
Scamwatch is warning the Chinese community in Australia about 2 scams that involve extortion and threats of arrest. This content is also available in simplified Chinese (简体中文) and traditional Chinese (繁體中文).
A scammer speaking Mandarin will call directly or leave an ‘urgent’ voice message to call back. When you call back, the scammer may pretend to be from a Chinese authority such as the police, a government or immigration official, or a parcel delivery service.
They may claim:
you are in serious trouble as they have a package addressed to you with illegal material such as fake passports or credit cards
your identity has been stolen or hacked and used for illegal activity
the Australian Government will arrest or deport you due to a problem with your visa.
They will threaten you’ll be sent back to China to face criminal charges unless money is sent to them. They will claim this money is needed to prove your innocence while they investigate the supposed crime, but there is no crime.
