SCAMwatch is warning consumers not to respond to text messages which claim you have won a voucher, when in fact you are entering into an expensive mobile premium SMS service.

How this scams works

  • You may receive a text message from an unknown number congratulating you on winning a voucher from a competition you supposedly entered into.
  • This scam uses (without authority) brand names and logos of well-known companies and products in order to make the prize look legitimate. The voucher is for a high dollar value, which makes it especially attractive.
  • You will be provided with a code to enter into a website to claim your voucher. Once the code is entered the website link will redirect you to another website confirming your win.
  • On the second website you will be requested to enter your mobile number. It has been reported that if you enter your number you may be subscribed to a mobile premium service (mps).
  • Mps can be activated by typing your mobile phone number into a website resulting in you receiving an expensive phone bill you didn’t expect.
  • Similar scams are perpetrated via email with links to online scam surveys.

Protect yourself

  • Never give your mobile phone details in response to an unsolicited SMS.
  • Never enter your mobile phone number into a website unless you are certain that the website is genuine. Never enter details into a website which you visited by clicking on a link in an SMS.
  • Never respond “Ok” or in the affirmative to SMS messages you receive out of the blue and have no knowledge of. Responding to these messages could subscribe you to further expensive competition and prize alerts.
  • If in doubt about the authenticity of an SMS, always contact the business or service provider to verify that the request is genuine.
  • Never rely on contact details provided in an SMS. Instead, find genuine contact details independently from an authentic source.
  • Be very wary when filling in online surveys. Scammers commonly use these surveys to steal your valuable personal information.


You can report scams to the ACCC via the report a scam page on SCAMwatch.

More information

Visit the Australian Communication and Media Authority’s information for consumers web page.

Stay one step ahead of scammers, follow @SCAMwatch_gov on Twitter or visit

JB Hi Fi have also issued a warning about this type of scam via their twitter account.

Read more

Unexpected prize and lottery scams work by asking you to pay some sort of fee in order to claim your prize or winnings from a competition or lottery you never entered.
Scammers create SMS competitions or trivia scams to trick you into paying extremely high call or text rates when replying to an unsolicited text message on your mobile or smart phone.